Common Questions

Mortgage aggregation,
answered straight.

How aggregators charge, what flat-fee really means, what happens to your trail, and how switching works — the questions every broker asks before they move.

Understanding Aggregation

What is a mortgage aggregator?
A mortgage aggregator sits between a mortgage broker and the lenders. It holds lender accreditations, provides the CRM and lodgement technology, manages compliance under a credit licence, and pays brokers their commissions. In Australia, most brokers operate under an aggregator to access a full lender panel.
How do mortgage aggregators charge brokers in Australia?
Traditionally, aggregators take a percentage split of your upfront and trail commissions (commonly 5–20%), often plus a monthly aggregation fee, a separate CRM subscription, marketing levies and per-transaction charges. ExBanqi instead charges a single flat fee of $990/month with no commission split — see the pricing breakdown.
What is a flat-fee mortgage aggregator?
A flat-fee aggregator charges a fixed monthly subscription instead of taking a percentage of your commissions. ExBanqi charges $990/month + GST flat, so you keep 100% of upfront and trail regardless of how much you write.
Which is the best mortgage aggregator in Australia?
The best aggregator depends on your volume, the lender panel you need and how you want to be charged. For established brokers writing serious volume, a flat-fee model like ExBanqi is typically the lowest-cost option because the fee doesn't scale with your success. ExBanqi pairs flat-fee economics with SFG's 70+ lender panel and institutional governance. Run the numbers on the savings calculator.

The ExBanqi Model & Commissions

How is ExBanqi different from a traditional aggregator?
Traditional aggregators take a percentage split of your commissions. ExBanqi charges one flat monthly fee of $990 instead, so you keep 100% of upfront and trail — with no splits, no lock-in contracts, no volume tiers and no separate CRM bill.
How is this different from a lower-split aggregator?
A lower split is still percentage-based — they profit every time you do. ExBanqi is $990/month + GST flat, the same fee whether you write $2M or $200M, so your upside is entirely yours.
Do I really keep 100% of my commission?
Yes. ExBanqi takes no split of upfront or trail. You keep 100% of both and pay only the flat $990/month subscription.
What does "no lock-in" actually mean?
Month to month. There's no fixed term and no exit penalty. You stay because the model works, not because you're contractually stuck.
Are there hidden fees or volume tiers?
No. The fee is a flat $990/month + GST — no commission splits, no volume tiers, no CRM add-ons and no hidden fees.
Why can't I just go to SFG directly?
SFG's standard aggregation model is different to ExBanqi's. ExBanqi combines SFG's institutional infrastructure — 70+ lenders and decades of governance — with flat-fee economics and ex-banker support that aren't available through SFG directly.

Platform & Lenders

What CRM is included with ExBanqi?
SFG Connect, powered by Salestrekker 2.0, is included in the $990/month — AI submission notes, custom workflows, multi-gateway lodgement, a branded client portal, e-signatures and 50+ integrations. No separate CRM fee. See the platform.
How many lenders are on the panel?
70+ lenders across residential, non-bank, specialist, commercial and asset finance, accessed through SFG accreditation — with no preferred-lender pressure and no white-label push. See the lender panel.
Will I lose access to my lenders if I switch?
No. Accreditations are transferred through a managed re-accreditation process, with your most important lenders prioritised and live within 7–14 days. Full panel access follows. Nothing is lost — it's sequenced.

Switching Aggregators

How long does it take to switch mortgage aggregators?
About four weeks. A dedicated Transition Specialist manages data migration, lender re-accreditation and platform setup while you keep writing and settling loans — designed for zero revenue downtime. See how switching works.
Will I lose income while switching?
No. The transition runs in parallel with your existing aggregator, so you keep writing and settling throughout. Zero revenue downtime is the design goal.
What happens to my trail book?
It's yours — 100% — and it follows you. There's no clawback on existing trail, and from day one every new trail dollar is yours in full, every year.
What if I have deals mid-pipeline when I switch?
Your Transition Specialist manages it. Pre-switch submissions are maximised, urgent deals get priority, and nothing falls through.

Eligibility & Getting Started

Who is ExBanqi for — does every broker qualify?
ExBanqi is for established independent brokers actively writing loans who own their trail book and want to own their economics. Intake is selective to protect execution quality — it isn't for brokers new to the industry, or for franchise groups and corporates. Not sure? Take the readiness scorecard.
How do I get started?
Start with a confidential discussion, or run the savings calculator and scorecard first. If your numbers and mindset align, ExBanqi maps your lenders, trail and go-live date and manages the four-week switch.

Still have a question?

Bill takes every initial call personally. Bring your numbers — you'll get a straight answer.