Privacy Policy
Last updated: March 2026
1. About this policy
Bamar Group Pty Ltd (ABN 56 692 226 476) trading as ExBanqi — Credit Representative 576596, authorised under Australian Credit Licence 387025 held by Specialist Finance Group Pty Ltd ("ExBanqi", "we", "our", "us") — is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services. ExBanqi operates under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
2. Information we collect
We may collect the following types of personal information:
- Your name, email address and phone number, provided through our contact forms, savings calculator, readiness scorecard or newsletter signup;
- Information about your current aggregator and business operations that you voluntarily provide;
- Website usage data including IP address, browser type, pages visited and referring URLs;
- Cookies and similar tracking technologies used for website analytics and improvement.
3. How we use your information
We use your personal information for the following purposes:
- To respond to your enquiries and schedule confidential discussions;
- To provide personalised savings reports and readiness assessments;
- To send you information about ExBanqi services that may be relevant to you, with your consent;
- To improve our website, services and user experience;
- To comply with our legal and regulatory obligations.
4. Confidentiality
We understand the sensitive nature of switching aggregators. All information you provide — including your current aggregator, settlement volumes and commission structures — is treated as strictly confidential. We will never contact your current aggregator or disclose your enquiry to any third party without your explicit consent.
5. Disclosure of information
We do not sell, trade or rent your personal information. We may share your information with Specialist Finance Group (SFG), our aggregation partner, solely for the purpose of facilitating your onboarding should you choose to proceed. We may also disclose information where required by law or to protect our legal rights.
6. Data security
We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Our website uses SSL encryption and we store data on secure, access-controlled servers.
7. Your rights
You have the right to access, correct or delete your personal information at any time. You may also opt out of marketing communications by clicking the unsubscribe link in any email, or by contacting us directly. To make a request, please email us at contact@exbanqi.com.au.
8. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics data. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.
9. Overseas disclosure
Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact us
If you have any questions about this Privacy Policy or wish to make a complaint, please contact us. If you are not satisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC).
Bamar Group Pty Ltd (ABN 56 692 226 476) trading as ExBanqi
Credit Representative 576596 | ACL 387025 (SFG) | Member of MFAA & AFCA
Email: contact@exbanqi.com.au
Phone: 1300 421 561
Suite 643, 585 Little Collins Street, Melbourne VIC 3000